Reference

How clbk slot Handles Your Personal Data

At clbk slot, your personal data is collected only for purposes directly tied to running your account — identity verification, transaction processing via DANA, OVO, GoPay or QRIS…

Encrypted account storageDANA, OVO, GoPay & QRIS data handled separatelyNo third-party data salesRetention limited by purposeRequest deletion anytime

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What This Privacy Policy Covers on clbk slot

clbk slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to every interaction you have with clbk slot — from the moment you open your account through to every deposit and withdrawal you process using DANA, OVO, GoPay or QRIS. We collect the minimum data needed: your name, contact details, device identifiers and

1
transaction records. Payment data flowing through local rails such as QRIS is processed by the payment provider under their own security framework; we retain only the reference number and status on our side. Access to your stored data, and your right to request correction or removal,
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depends on local law. We aim to respond to all verified data requests within five business days.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to review what data we hold, request a correction, or ask us to remove your personal information, our privacy support team is reachable…

DATA HANDLING PRACTICES

Six Ways We Protect Your Information

Our data practices are designed to give you clear visibility and control over what we hold.

Cookie Scope

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can disable analytics cookies via the cookie banner without affecting your account login or deposit flow.

Account Security

Your account password is hashed and never stored in plain text. Two-step verification is available under Settings and we encourage you to activate it, especially if you deposit frequently via DANA or OVO.

Data Retention

Transaction records — including QRIS and GoPay reference IDs — are retained for as long as required by applicable Indonesian financial regulation. Once that period lapses, we delete or anonymise the data automatically.

Third-Party Sharing

We share data only with payment processors (such as DANA, OVO, GoPay and QRIS networks) and identity-verification partners strictly needed to operate your account. No marketing partners receive your personal data.

Withdrawal Verification

When you submit a withdrawal, we verify your identity against the details on file before releasing funds. This step protects you from unauthorised withdrawal attempts and keeps your account balance secure.

Data Request Fulfilment

Submit a data-access, correction or deletion request through live chat or email. We confirm receipt within 24 hours, complete identity checks within two business days, and fulfil the request within five business days total.

Your Privacy Policy Questions, Answered Clearly

Below are the questions we receive most often about how clbk slot manages your personal data, what rights you hold under applicable Indonesian law, and how to act on those rights through your account or our support team.

We collect your name, email address, phone number, date of birth and the payment identifiers linked to DANA, OVO, GoPay or QRIS. Device identifiers are also logged for session-security purposes each time you log in.

We store only the transaction reference number and status returned by the payment provider. Your full DANA or OVO wallet credentials remain with those providers and are never transmitted to or stored on our servers.

Yes. Log in, go to Settings then Privacy, to download a summary automatically. For a full structured export, contact our support team by email. We fulfil verified export requests within five business days, where local law permits.

Transaction records — including deposits via QRIS and withdrawals via bank transfer — are retained for the period required by Indonesian financial regulations. After that retention period, records are deleted or permanently anonymised.

Reach our privacy team via live chat (08:00–23:00 WIB daily) or by email from your account dashboard. Quote your account ID in every message so we can verify your identity and begin investigating within 24 hours.

We use session cookies essential for login and analytics cookies to improve page performance. You can turn analytics cookies off via the cookie banner that appears on your first visit without affecting your deposit or withdrawal functions.

You may submit a deletion request through email or live chat. We will process it and remove your data where no legal retention obligation applies. Some records tied to financial transactions must be kept as required by local law.

How clbk slot Handles Your Personal Data

How to Reach Us About Your Privacy Rights

Six Ways We Protect Your Information

Cookie Scope

Account Security

Data Retention

Third-Party Sharing

Withdrawal Verification

Data Request Fulfilment

Your Privacy Policy Questions, Answered Clearly

01 What personal data does clbk slot collect when I open an account?

02 Does clbk slot store my DANA or OVO payment details?

03 Can I request a copy of all data clbk slot holds about me?

04 How long does clbk slot keep my transaction history?

05 Who can I contact if I believe my data has been handled incorrectly?

06 Does clbk slot use cookies, and can I control them?

07 Can I ask clbk slot to delete my personal data entirely?

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